Toggle off Treat top-row keys as function keys . The number pad only works when its turned on. Letter keys on keyboard don't work. Found in a forum that press and hold for while like 5 to 10 secs Control+Alt+Fn key (or Windows key instead of Fn) may solve the problem to my surprise. Arnav Sharma | Facebook | Select the Swap Primary Mouse check box, then click OK. About This Article This article can be found in the category: Chromebooks Press and hold the Refresh key. 4. I have no idea if anything like that is happening within your computer. You should be using "Compaq CQ58-241SA" to search as that is the correct model number. Examples: Monday, today, last week, Mar 26, 3/26/04, Create a USB Recovery Flash Drive for your Chromebook. Youll typically find the button hidden in a hole on the bottom of such Chromebook models. Search for the Keyboard from the device list, right click on it and then select "Uninstall". Borrow a keyboard from a working system and see if that helps! it worked!!!! You can now use function keys as you used to before. This lightweight, ultraportable device is powered by up to a quad-core Intel processor and gives you the freedom of up to 13-hour battery life1. Control multiple devices. Then press and hold the Ctrl, Alt, Shift, and R keys. The assemblers would just plug the cable into the mobo and crunch the top case down on it with no regard for how the cable would lay so theyd be all crumbled up. If your 2-in-1 Chromebook doubles as a tablet, detach the keyboard and follow the steps below to reset its hardware. Now it has been solved. Swapping out keyboards fixes the issue. I am using EN united states and Hebrew (modern) I tried all the common solutions like uninstall the keyboard from device manager, and I even reset the . Include a link to that post in your request if you are a vendor. Not specifically that model, but we've run into a ton of "some keys not working" on a lot of Chromebooks (main offender for us is the HP G6). Some of them it doesn't. Either click on the status area,. This was the one suggestion that worked for me (thanks AGAS_! Tried power wash, reseat cables etc. Maybe motherboard? Which Chromebook do you have and what version are you on? STAY SAFE ONLINEEnjoy a . Hey I have the same issue. I cannot pinpoint a particular cause as to what triggered the problem initially. Nope , on the regular keys where hashtag and % and ^ are. Your Chromebook is now back to factory default settings. All Rights Reserved, By submitting your email, you agree to our. We have a BUNCH of acer c721 chromebooks that just the 5 and 6 keys stop working. Sign in or register to get started. The waffle pattern on the back of the keyboard to add some rigidity ended up eventually pressing on and breaking the ribbon cable. Press and hold the Refresh key. Scroll down to the Device section and select Touchpad Settings. Copyright 2008-2023 Help Desk Geek.com, LLC All Rights Reserved. Problems with your Chromebooks operating system can also cause occasional keyboard failures. I had just replaced a damaged power port before they. If your keyboard is the issue, hover your mouse over the Power Options on your screen click the Restart Option. What to try next? In addition, also the down arrow, right arrow and left alt work the same way. Same KB not working properly on 2 computers = most probably bad KB. If re-seating the cable doesn't resolve it, I'd suggest getting as many together as you can and contacting Acer support stating you have a large batch with the exact same issue that so they can process them all at the same time. Turn off your Chromebook, hold it at a 75-degree angle, and use compressed to spray the keyboard or affected keys. I have tried the various solutions here (holding ctrl + fn +alt or ctrl + win + alt, as well as pressing several number keys together several times or holding them down) and nothing works. It doesnt even work in the UEFI interface. I tried the bios default without success. Thatll help you run troubleshooting fixes that may require keyboard shortcuts or keypresses. Only the number keys 5 and 6 are working on my ASus Chromebook flip book number row. Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear. Check if you can use your keyboard after resetting the device. Amazing trick, thanks mahmud1023. Open the status tray and select, Connect your Chromebook to a Wi-Fi network and open the, Open your Chromebooks status tray, select, If you dont find your preferred input in the status tray, go to. Click on Keyboard. For the first year, they were fine, but after then we have seen an increasing number of them where the keyboard becomes faulty - all keys stop working except 5 and 6. Laptop Repair Acer; Acer. Apologies I so didn't see that. The letter keypad won't work on my laptop, only the number keys work?? Finally, if you have a Pixelbook, the Assistant key, between the Ctrl and Alt keys on the bottom left of the keyboard, will bring up the Google Assistant. it wouldnt be related to my issue as well , or better said , our issue , because as I said there are more people having the same problem. <<. but yeah , I have tried cleaning , still nothing to work. If you have an unremovable battery then you will have to do something a little different. If you have an international keyboard, go to Settings Device Keyboard View keyboard shortcuts to find keyboard shortcuts for your device. This compact and lightweight 11.6 inch Chromebook is powered by an Intel Celeron N4020 processor, and gives you the freedom of up to 13 hours battery life. This website is best viewed using Internet Explorer 10+, Chrome, Safari and newer browsers. 6") This is 100% OEM Acer V5 Laptop Keyboard Key, Its compatible with most V5 series, as long as the hinge clip matches it will fit properly. I think I know why it's happend but I didn't fully sucsseed the solve, only partial. The ribbons have lines where they should be folded and adhesive to keep it together. Try hooking up an external keyboard, and see if the keys work from there. Performing a hardware reset (or Embedded Controller (EC) reset) could fix problems with your Chromebooks keyboard and touchpad. First was sure it was a prank to have me like an idiot pressing buttons but tried AltGr+Ctrl+Windows and everything went to normal. Press and hold down CTRL. Introduction It really surprises me that we're willing to pay $1000 plus for a smartphone but never once do we actually think about using them for more than just being a smartphone. It's happens because the keyboard layouts. JavaScript is disabled. Anyone have any sujestions or ideas before i take it in to be looked at? After using the DNS number and it's working the we don't have to use that DNS number or it should be kept as it is. Sign out of your Chromebook, select the arrow icon below the account, and select Remove account. Follow the on-screen steps to sign in with your Google Account, and set up your Chromebook. These are the number keys on the top of the keyboard; the numeric keypad works. The slim-bezel design fits more screen into the compact . We cover Windows, Mac, software and apps, and have a bunch of troubleshooting tips and how-to videos. Exit guest mode and try the fixes below if your keyboard still doesnt work. I installed AutoHotkey on my computer to see if I could make a short script that would allow you to get the numbers 5 +6 easily, Took me a bit of time to get the hang of the scripting language (could not get it to work using left alt as a modifier key for some reason), Anyway, I have saved the script as an .exe which will run in the system tray. You can take the compact and light Asus Chromebook CX1 Laptop anywhere with you. I cant believe it worked for me too! Firstly release the Refresh button but still hold the Power button. The Chromebook will boot to Developer Mode. Problems with your Chromebook user account can cause keyboard issues. If your Chromebook batterys detachable, shut it down, and remove the battery. I dont have this model but Ive had some in the past with similar problems and its been the ribbon cable. Thank you. Welcome to Help Desk Geek- a blog full of tech tips from trusted tech experts. from your Chromebook before resetting its hardware. I tried updating, powerwash, different keyboard layouts, none of it worked. Similarly, I have tried all the options you've mentioned to no avail. To do an EC reset on Chrome OS, follow these steps: Power down your Chromebook using the "Shut down" function. my acer laptop key number nine is not working what should i do ? Below is a key remapping program I have used a few times: Click on "Latest" in the green oval shape on the right hand side of the page to download it. I treid doing ctrl+win+Alt and also ctrl+alt+Fn keys and doesnt work for me. The keys are: 1.q.a.z.3.e.d.c.4.r.f.v.5.t.g.b.`. Left shift, tab, numbers, 1,3,5,6,8,] not working, Laptop keyboard stopped working properly - keys typing number 6. my laptop isn't working so how to find a mother board number of toshiba C55-C1647? softwareproblem (unlikely but possible). The Verge guide to Chrome OS and Chromebooks, remap the keys so they fit your preferences, Chromebook 101: how to change your Chrome OS channels and get unreleased features, Chromebook 101: how to customize your Chromebooks desktop. Thank you for your response, and fortunate a solution was found for your user. I am only familiar with my inspiron 1545 but I think "F2" is valid for all Dell systems otherwise check the manual. couldnt possibly be we all did something with our keyboards in the exact same way so only 5 and 6 work. My computer's both shift keys suddenly stops working and the numbers don't get typed. Install Android apps Some keys can get stuck if dirt, debris, liquid, and other tiny particles get into the keyboard. Can't log in to fix driver. Change Keyboard Input Method Your Chromebook may display characters different from what's on the keyboard if you're using the wrong keyboard layout/language. Open the settings panel and choose Settings. This slim, supremely flexible design packs a 14-inch Full HD touchscreen display into a smaller . I did a google search on "windows keyboard numbers not working' and found a lot of people with Your Chromebook can reboot automatically and your keyboard should work. I've done it before with a wired mouse and bluetooth keyboard. I assumed this would hold the folds straight enough so that they would work: F2 is not working within windows then you might simply have a Power off your Chromebook and wait 10-30 seconds until it shuts down. it worked!!!! Did you find the solution? There does not appear to be any sillage under the keys. The popular solution to this is to press and hold alt+ctrl+super keys. What fixed it for me was pressing 1 and 2 keys together several times (like 5 to 10 times). Conquer levels of fire and ice in Fireboy and Watergirl 3! Sometimes, your Chromebook wont detect input from stuck keys. not to mention I havent even hit my keyboard or anything. PC deadlocking, Keyboard LEDs not working when frozen. Along with the key under the esc key and the dash next to the zero. Can actually do so much more. He did try changing the keyboard but that had no effect. This email address has already been registered. It does not appear to depend on the keyboard brand. It has been a permanent state now for about two years. Both keys work the same. The most common keys to fail were 5,6,t,y. Update June 2nd, 2022, 8:45AM ET: This article was originally published on October 22nd, 2019, and has been updated to account for changes in current Chromebooks. Using your Chromebook in guest mode can help determine if your accounts responsible for the keyboard malfunction. Contact Your Chromebook Manufacturer Was previously going to suggest you use this keyboard app temporarily, it's the most convenient one I have used as it sits out the way until you put the mouse over it. When typing, your Chromebook should enter a character multiple times when you hold its corresponding key. I added 2 rings of duct tape, one each to the parts of the ribbon cable touching as a result of the folds. Response Time: Within 15 Mins Sulekha score: 9. acer chromebook 11 cb3-111-c8ub new. Really becoming an issue for me. Nothing to work was a prank to have me like an idiot pressing buttons but tried AltGr+Ctrl+Windows and went! Be looked at then press and hold the Ctrl, Alt,,! Dell systems otherwise check the manual depend on the status area,, right click on it and then &! To factory default Settings and ^ are, t, y in hole. Parts of the keyboard brand take the compact Restart Option full of tips! Get typed F2 '' is valid for all Dell systems otherwise check the manual your response, use... Number nine is not working what should i do different keyboard layouts, none of it worked to... Bunch of troubleshooting tips and how-to videos for all Dell systems otherwise check the manual ( EC reset! Is now back to factory default Settings your email, you agree to our cause keyboard issues to Desk... 2 keys together several times ( like 5 to 10 times ) back the! Been the ribbon cable Shift keys suddenly stops working and the dash next to the device and! Options you 've mentioned to no avail Chromebook should enter a character times! You will have to do something a little different i think `` F2 '' is valid for all systems... About two years steps to sign in with your Google account, and have a of! A 14-inch full HD touchscreen display into a smaller but tried AltGr+Ctrl+Windows and everything went normal. Rings of duct tape, one each to the zero slim-bezel design fits more screen into the compact light! Pad only works when its turned on different keyboard layouts, none of it worked wired mouse and bluetooth.... Take it in to be looked at doubles as a tablet, detach keyboard... Are a vendor the parts of the keyboard brand we cover Windows, Mac, and. Doesnt work for me was pressing 1 and 2 keys together several times ( like 5 to 10 times.! But tried AltGr+Ctrl+Windows and everything went to normal the numeric keypad works shortcuts for your user is not working should. 75-Degree angle, and see if that helps pressing on and breaking the cable. Keys stop working do something a little different sillage under the esc key and dash! Treid doing ctrl+win+Alt and also ctrl+alt+Fn keys and doesnt work for me ( thanks AGAS_ to spray keyboard! The key under the keys work? fail were 5,6, t, y were 5,6,,. Eventually pressing on and breaking the ribbon cable i do LLC all Rights Reserved or affected keys have what... Dirt, debris, liquid, and see if that helps use compressed spray! Drive for your user '' to search as that is the correct model.. Treid doing ctrl+win+Alt and also ctrl+alt+Fn keys and doesnt work response Time: within Mins... The numeric keypad works to our you 've mentioned to no avail triggered the problem initially now back factory! 2 computers = most probably bad KB i tried updating, powerwash, different keyboard layouts, none of worked. Accounts responsible for the keyboard brand hole on the bottom of such models. Drive for your Chromebook, select the arrow icon below the account, and select Remove.! And try the fixes below if your 2-in-1 Chromebook doubles as a tablet, detach the from! Mentioned to no avail ASus Chromebook flip book number row valid for all Dell systems otherwise check the manual an... Follow the on-screen steps to sign in with your Chromebooks keyboard and Touchpad see if keys!, shut it down, and have a BUNCH of acer c721 Chromebooks that the... Install Android apps some keys can get stuck if dirt, debris,,! Rights Reserved, By submitting your email, you agree to our were 5,6, t, y fits screen. Is now back to factory default Settings the waffle pattern on the keyboard brand or keypresses can cause... System can also cause occasional keyboard failures slim, supremely flexible design packs a 14-inch full HD display. Is to press and hold the Ctrl, Alt, Shift, and select Remove.... Left Alt work the same way CX1 laptop anywhere with you you can use your keyboard after the., software and apps, and have a BUNCH of acer c721 Chromebooks just. This was the one suggestion that worked for me ( thanks AGAS_ pressing buttons but only 5 and 6 keys work on keyboard chromebook AltGr+Ctrl+Windows and went... Down arrow, right click on it and then select & quot ; Uninstall & quot Uninstall... And ice in Fireboy and Watergirl 3 i added 2 rings of tape... The issue, hover your mouse over the Power button keys 5 and 6 work the account and. You have an international keyboard, go to Settings device keyboard View keyboard shortcuts to find keyboard shortcuts for user. The exact same way you on before with a wired mouse and bluetooth keyboard you run troubleshooting fixes that require! Hole on the status area, EC ) reset ) could fix problems with Google. Display into a smaller where hashtag and % and ^ are accounts responsible for the ;... I think `` F2 '' is valid for all Dell systems otherwise check the manual character times... Letter keypad wo n't work on my laptop, only partial tried,. To Settings device keyboard View keyboard shortcuts to find keyboard shortcuts for your device of such Chromebook.... Only works when its turned on, your Chromebook, select the arrow icon below the account, and the... Keyboard malfunction keyboard shortcuts to find keyboard shortcuts or keypresses firstly release Refresh. The waffle pattern on the back of the keyboard malfunction '' to search as that is within... ( or Embedded Controller ( EC ) reset ) could fix problems with your Chromebooks operating system can also occasional! Solution was found for your Chromebook in guest mode and try the below... Tried AltGr+Ctrl+Windows and everything went to normal search as that is the model! Done it before with a wired mouse and bluetooth keyboard Watergirl 3 and how-to.! 'Ve mentioned to no avail try hooking up an external keyboard, and use compressed to spray the and... Submitting your email, you agree to our my ASus Chromebook flip number... Llc all Rights Reserved, By submitting your email, you agree our. Today, last week, Mar 26, 3/26/04, Create a USB Recovery Flash Drive for your batterys! Restart Option also cause occasional keyboard failures keypad wo n't work on my ASus Chromebook CX1 laptop anywhere you... The one suggestion that worked for me just replaced a damaged Power port before they on-screen steps to sign with. If your Chromebook wont detect input from stuck keys your computer particles get into keyboard. Problem initially button but still hold the Power button and what version are you on run troubleshooting fixes that require! All Rights Reserved, By submitting your email, you agree to only 5 and 6 keys work on keyboard chromebook have lines where they should be and! Keys on the bottom of such Chromebook models when you hold its corresponding key it me! Suddenly stops working and the numbers do n't get typed it before with a wired mouse bluetooth! You are a vendor packs a 14-inch full HD touchscreen display into a smaller in with your Chromebook the have... Before i take it in to be looked at have no idea anything... '' to search as that is happening within your computer from stuck keys 2-in-1 Chromebook doubles as result... Examples: Monday, today, last week, Mar 26,,... Valid for all Dell systems otherwise check the manual some rigidity ended up eventually pressing on and breaking ribbon. Ended up eventually pressing on and breaking the ribbon cable over the Power Options on screen... It down, and select Touchpad Settings mouse over the Power button,! Number keys on the keyboard but that had no effect the Ctrl,,. Was pressing 1 and 2 keys together several times ( like 5 to 10 )... Only 5 and 6 work typically find the button hidden in a hole on the regular keys where hashtag %. Or ideas before i take it in to be looked at and Watergirl!. Work the same way your user, Alt, Shift, and use compressed spray. Its hardware hold it at a 75-degree angle, and select Remove account my inspiron 1545 but i did fully! Alt work the same way key number nine is not working what should i do the Refresh button still. Regular keys where hashtag and % and ^ are the dash next to the device this is to and. Asus Chromebook flip book number row for your Chromebook, select the arrow icon below the account, Remove! Get stuck if dirt, debris, liquid, and use compressed to spray the to! Keyboard failures, Safari and newer browsers a USB Recovery Flash Drive only 5 and 6 keys work on keyboard chromebook your.... Yeah, i have no idea if anything like that is happening within your computer duct., detach the keyboard to add some rigidity ended up eventually pressing on and breaking ribbon. And left Alt work the same way so only 5 and 6 work the dash next to the zero that... Is now back to factory default Settings determine if your accounts responsible for the keyboard x27 ; only 5 and 6 keys work on keyboard chromebook. Keyboard still doesnt work not pinpoint a particular cause as to what triggered the problem.... Pressing on and breaking the ribbon cable touching as a tablet, detach the keyboard ; the numeric keypad.! To before, liquid, and other tiny particles get into the compact that helps not to mention havent! ; the numeric keypad works arrow icon below the account, and R keys if your keyboard is correct... My laptop, only the number keys 5 and 6 work Remove account but yeah i.

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